Privacy Policy
This Privacy Policy explains how dotskinn.uk collects, uses, and protects your personal information when you visit or make a purchase on our website. By using our site, you agree to the terms described in this policy.
1. Information We Collect and How We Use It
We may collect personal details such as your name, phone number, email address, and shipping address. This information is used only to process orders, respond to inquiries, provide customer support, and improve our services. We do not sell or share your personal information with third parties for marketing purposes.
2. GDPR and UK Data Protection Compliance
We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent at any time. Requests can be sent to contact@dotskinn.uk, and we will respond within 30 days.
3. Log Data
When you visit our site, your browser automatically sends certain information such as your IP address, browser type, pages visited, and access time. This data is used for analytics and security purposes only.
4. Cookies
We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions. For detailed information, please refer to our Cookie Policy.
5. Service Providers
We may work with trusted third parties who help us operate our store, such as logistics, payment processing, or analytics providers. These partners only access the information needed to perform their duties and are required to protect it.
6. Security
We apply reasonable technical and organisational measures to safeguard your personal information in accordance with applicable laws.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a minor has provided data to us, please contact us to request deletion.
9. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us at contact@dotskinn.uk.
We comply with the UK GDPR and the Data Protection Act 2018, and will respond to all requests within 30 days.
UK residents also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if they believe their data has been mishandled.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon publication.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@dotskinn.uk
Address: Room 1004, No. 89, Block 9, Langkou Community, Dalang Street, Longhua District, Shenzhen, China 518109
Website Operator: Shenzhen Qicheng E-Commerce Co., Ltd.
Last updated: October 24, 2025